Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or contact us. This may include:

  • Personal identification information (name, email address, phone number)
  • Company information and business details
  • Communication preferences and service requirements
  • Payment and billing information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our certification services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate about services, offers, and events

Data Protection: We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Terms of Service

Last Updated: January 1, 2024

Acceptance of Terms

By accessing and using RBCertification services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

RBCertification provides ISO certification consulting, auditing, assessment, and training services. Our services include:

  • ISO certification consulting and implementation
  • Internal and external auditing services
  • Professional training and development programs
  • Food safety system implementation
  • Custom consultancy solutions

User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with applicable laws
  • Cooperate fully during audit and assessment processes

Service Guarantee: We are committed to delivering high-quality certification services that meet international standards and your business requirements.

Payment Terms

Payment terms are specified in individual service agreements. Generally, payment is due within 30 days of invoice date unless otherwise agreed.

Limitation of Liability

RBCertification's liability is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages.

Termination

Either party may terminate services with appropriate notice as specified in the service agreement. Termination does not affect obligations that have already accrued.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect site functionality.

Contact Information

If you have any questions about this Privacy Policy or Terms of Service, please contact us:

  • Email: ask.us@rbcertification.ae
  • Phone: +971 543 819 040
  • Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

Updates: We may update these policies from time to time. We will notify you of any significant changes via email or through our website.